Frequently Asked Questions
Everything you need to know about your Banana Club experience.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for faster delivery.
How do I process a return or exchange?
We offer a 30-day return policy. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label.
Are your clothing materials sustainably sourced?
Yes, we prioritize eco-friendly fabrics including organic cotton and recycled polyester to ensure our fashion is as kind to the planet as it is to your wardrobe.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.